Frequently Asked Questions


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What is bitcoin?

Bitcoin is a first digital currency. Bitcoin is used as electronic payment and it can be send to anyone worldwide.

What is Bitcoin Mining?

Bitcoin Mining is process to solve a mathematical calculation by the help of processor or ASIC Miners or computing process. Bitcoin Miners solve these calculations and after solving calculations they get a reward called Bitcoin.

What is blockchain?

Blockchain is a technology that enables so called “peer-to-peer” transactions. With this type of transaction, every participant in a network can transact directly with every other network participant without involving a third party.

How to start trading?

To start trading on Cxihub you need to create an account, verify your email ID and KYC documents and then start trading.

How to Deposit Coins?

Go to the wallet section of the website select the currency and click deposit, you will get your coin address, send your crypto at your particular coin address and wait for confirmation.

Minimum Amount Deposit?

- BTC- 0.001
- ETH- 0.001
- INR- 5000
- BCH- 0.001
- XRP- 10
- LTC- 0.01
- VIA- 1

Minimum Amount Deposit?

- BTC-3
- LTC-6
- XRP-6
- BCH-3
- ETH-12
- VIA-6

Does my wallet address changes on every transaction?

No the address of each coins remains the same.

How much time it take deposit INR?

To deposit INR to your cxihub wallet it can take maximum upto 1 business days but the cxihub team works day and night to speedup every step. Automated deposit and withdrawals will be integrated soon.

How much time it take to withdraw my coins?

Withdraws of digital assets is instant.

How much time it take to withdraw my INR?

To withdraw INR it can take maximum upto 1 business days but the cxihub team works day and night to speedup every step. Automated deposit and withdrawals will be integrated soon.

How can i withdraw my coins?

Go to wallet and choose the coin to withdraw, enter the destination address qty of coins to withdraw, adjust the fees and withdraw.

Do you charge of coin withdrawal?

Only the network mining fees is charged from user’s wallet. Apart from mining fees there is no withdrawal fees.

How much fees does Cxihub charge?

-For INR to Crytpocoins 0.35%
-For Crypto to Crypto is 0.25%

Can i change my email address?

No

Can i change my default Bank Account?

Yes default bank account can be changed but it will undergo the same verification process and then it will be added.

Can i change my Phone number?

No.

Do you provide api?

Yes we provide a Price ticker API. For more visit here: api.cxihub.com

Do you support hard-fork?

No.

What is the minimum trade limit?

The Minimum trade is 0.001 BTC.

Why my accounts disabled and it says Contact Support?

Either your KYC is not verified or there is a Flag to address to contact Support ASAP.

Do you ask for verification on email?

Yes email verification is requited by the user.